Refund and Exchanges

Return Methods

Step 1 of 5

What would you like to return?

Step 2 of 5

Return Reason

Step 3 of 5

Confirm your selection

Step 4 of 5

You're all set!

We've recorded your return request.

Shipping instructions:

  • Please pack the item(s) securely and ship it to us from your nearest courier station.
  • If you are using a prepaid label provided by us, please print the label provided on the Shipping details screen, and affix this on the package.
  • If you are not using a label provided by us, you may generate one at your preferred courier station using the return address provided on the Shipping details screen. For seamless return tracking, be sure to upload the tracking ID you receive from the courier on your "Track return" page.